[Whitepaper] Outlook Mobile for Windows Mobile 6.1
By on December 1st, 2009

Outlook Mobile

With the release of Microsoft Exchange Server 2010, Windows Mobile 6.1 devices can benefit from new mobile messaging functionality for a enhanced and real-time access to communication and a refreshed interface.

Upgrading your email functionality doesn’t require you to update your Windows phone. All the latest features of Exchange Server are available to any mobile device running Windows Mobile 6.1 or later. Exchange Server 2010 has the ability to update the version of Outlook Mobile. This capability of over the air updates to Outlook Mobile is built into Windows Mobile 6.5 devices. However, if you are still on Exchange Server 2007, I assume you can still install this update application, and update Outlook Mobile on your Windows phones to get few features that are not server-side. The update application gets installed, but there are no updates for Outlook Mobile, in case of Exchange Server 2007.

Apart from the mobility enhancements for enterprise IT administrators, the Outlook Mobile enhancements for Windows phones synced to Exchange Server 2010 are:

  • New user interface: The new user interface for Outlook Mobile makes advanced features easier and more accessible. With a new, touch-friendly interface, users can easily delete, mark as read, search for, and flag messages. A new simple folder access icon makes it easier than ever to sync and view folders, and a warning bar appears to help your users avoid common mistakes like replying to an email they were BCC’d on.

  • Conversation view: The new conversation view enables users to quickly and easily identify the most recent messages and related responses. By treating multiple messages as a single conversation, the conversation can be managed, ignored, moved, and deleted as a whole, so users don’t have to deal with each email individually. New replies to old conversations are automatically placed in the same folder as previous messages, even if a user has ignored or deleted a conversation.

  • SMS sync: Users can now send and receive SMS text messages from Microsoft Outlook and Outlook Web App. Incoming messages, sent with Exchange ActiveSync to the user’s mobile device, are seen both in the usual SMS message location on the mobile phone and in the user’s email inbox in Outlook or Outlook Web App.

  • Free/busy lookup: Exchange ActiveSync now enables users to look at a contact’s calendar availability. Right from the contact information, a free/busy timeline show users when contacts are available for a call or meeting.

  • Nickname cache: By storing the email addresses of recent recipients, the nickname cache helps users address email more quickly, providing a suggested name list as users type new email addresses. Interestingly, the cache includes recent recipients of email sent from both Outlook Web App and Microsoft Outlook Mobile.

  • Unified Messaging card: Users can now read a preview of their voice mail, right from their mobile phone. The new Unified Messaging card allows them to see an automatically generated speech-to-text preview of voice mail stored in Exchange 2010. One key press lets them hear the voice mail audio or call the person who left the message.

  • Reply state: Users can see if they replied to or forwarded an email just by looking at the icon on the device – regardless of whether they replied from the Outlook client or Outlook Web App.

  • Message flagging: Users can use their phones to read their email and mark messages that need special follow up when they get back to their PC. With the ability to triage email from a mobile device, your PC time can be spent more productively.

  • Server search: Mobile devices have limited storage space, but users rely on their email boxes to contain months, or maybe years, of critical business communications. With Exchange ActiveSync, users can choose to store as much of their mailbox as they like, and they can still have easy access to every message in the mailbox. If the information they want is not synced with their phones, they can easily search the server to find the message anywhere in the mailbox, including subfolders, and return that message to the phone.

To download the Outlook Mobile updates, you need to install an update service/application that checks the Exchange Server for any updates. Browse to https://update.outlook.com/cabs/OutlookLiveSetup.cab (or the shortened URL, http://bit.ly/OutlookLive) from the browser on your mobile device and install the .cab file.

Author: Abhishek Baxi
Abhishek Baxi is an independent technology columnist for several international publications and a digital consultant. He speaks incessantly on Twitter (@baxiabhishek) and dons the role of Editor-in-Chief here at Techie Buzz.

Abhishek Baxi has written and can be contacted at abhishek@techie-buzz.com.

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