Troubleshooting: Zune software does not detect Windows Phone 7
By on February 12th, 2011

Zune software does not detect WP7

When you try to use the Zune software to connect with Windows Phone 7, you might experience one or more of the following symptoms:

  • Your computer doesn’t detect your phone.
  • The Zune software doesn’t open when your phone is connected to your computer.
  • The Zune software doesn’t detect your phone.

You could try resolving the issue by one of this obvious steps:

  • Check your USB connection
  • Restart your computer
  • Unlock your phone
  • Update your driver

If either of these steps do not resolve the issue, you could use Microsoft Support’s Fix it utility for this specific issue. Click the following link to open the Microsoft Fix It tool. Then, click Run in the File Download dialog box and follow the steps in the wizard.

Fix itFix this problem
Microsoft Fix it 30005

Author: Abhishek Baxi
Abhishek Baxi is an independent technology columnist for several international publications and a digital consultant. He speaks incessantly on Twitter (@baxiabhishek) and dons the role of Editor-in-Chief here at Techie Buzz.

Abhishek Baxi has written and can be contacted at

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