Steam Suffers Intrusion, User Database and Other Personal Information Gets Stolen
By on November 11th, 2011

Couple of days ago Steam Forums, Valve’s digital distribution store discussion board had been broken into and defaced. Today, Gabe Newell, Valve CEO & founder confirmed that the breach goes beyond the forums.

Steam

Gabe has confirmed that the hackers also gained access to the main Steam database in addition to the Steam Forum database. This database contained “information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information”. Gabe clarifies that as of now, there is no evidence that encrypted credit card numbers or other personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked.

Although only few forum members’ accounts were compromised, Steam is forcing site-wide password reset for all forum members to be on the safer side. Gabe also makes it clear that no Steam accounts were compromised as of now. However, it goes without saying – if you’re using the same password for the Steam and the Forum account, it’s imperative that you change your password immediately.

Here’s what Gabe had to say about the intrusion:

Dear Steam Users and Steam Forum Users:

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.

Gabe.

 

 

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Author: Sathya Bhat Google Profile for Sathya Bhat
Sathyajith aka "Sathya" or "cpg" loves working on computers, and actively participates in many online communities. Sathya is a Community Moderator on Super User, a collaboratively maintained Q&A site which is part of the Stack Exchange network. Sathya also contributes to and is a Super Moderator at Chip India Forums. While not writing SQL queries or coding in PL/SQL, Sathya is also a gamer, a Linux enthusiast, and maintains a blog on Linux & OpenSource. You can reach Sathya on twitter.

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