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PayPal Asking PAN Card Number for Indian Accounts

by | Thursday, 11th Mar 2010 | 25 Comments | Share

PayPal has finally started allowing Indian users to send and receive payments. However, they have added a new twist to the entire saga by asking Indian users to enter their Mobile number and PAN numbers when they login to their PayPal accounts.

paypal_pan_code

This morning, PayPal started greeting Indian users with a screen, which looks similar to the screenshot above, without which they are not allowing users to get into the account. Users are being asked to enter a mobile number and their PAN card number before they can access their account.

PAN card number is a Permanent Account Number in India, required for opening and operating bank accounts and which is associated with an Indian’s tax filing.

As I have stated earlier, Indian banks require users to add the PAN number when they make a deposit of Rs. 50,000 or more, this move may be to track deposits higher than the said amount, but this may not be true too, so it is best to confirm with PayPal as to why the PAN number is required.

Secondly, this could also be a compilation with an RBI notice to have compulsory PAN numbers while opening bank accounts in India.

Work Around: According to Techie Buzz writer, Pramodh, if you see the screen to enter the above details, you can skip it by clicking on the PayPal logo, this will take you directly to you account.

Thanks @BlogsDNA, @mayurjango, @honeytech

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I am the editor-in-chief and owner of Techie Buzz. I love coding and have contributed to several open source projects in the past. You can know more about me and my projects by visiting my Personal Website.I am also a social networking enthusiast and can be found active on twitter, you can follow Keith on twitter @keithdsouza. You can click on my name to visit my Google+ profile.

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  1. Dawood on March 10th, 2010 at 10:48 pm #

    hey s i know about paypal asking for pan card number

    ok i have a pan card since last year when i enter the pan card number and click submit

    it shows that it is an invalid pan number

  2. Mentor on March 11th, 2010 at 4:07 am #

    PayPal has integrated the PAN Number requirement in the PayPal Account but their system is not able to validate or accept the VALID pan number. I have tried this with My PVT. LTD. Company PAN Number, but this didn't work and alerting the following error:

    Some required information is missing or incomplete. Please correct your entries and try again.

    •PAN Number: You have entered an invalid or incorrect PAN number. Please enter a 10-digit alphanumeric number without spaces, special characters and dashes.

    • Punchem on March 14th, 2010 at 8:25 pm #

      Yes we are facing the same problem. It does not take the company (Pvt. Ltd.) PAN Card. I put in my personal PAN Card to get through the initial screen.

      Seems like they haven't sorted it out yet for companies.

      • Gaurav on March 17th, 2010 at 4:27 am #

        Same here , Mailed them asking some method for that. Hope they respond.

  3. Aryan on March 11th, 2010 at 7:03 am #

    Hi,

    I tried just now to access my PayPal account. It is asking only PAN card account number. I have entered correct account number, even it was not accepting and giving the message:

    Some required information is missing or incomplete. Please correct your entries and try again.

    * PAN Number: You have entered an invalid or incorrect PAN number. Please enter a 10-digit alphanumeric number without spaces, special characters and dashes.

    But, I entered correct number and tried several times. Have to wait and check tomorrow. If the error still persists tomorrow also, I will contact PayPal support team.

    Thanks for updating us with ur post.

    Aryan.

  4. Max on March 12th, 2010 at 5:46 am #

    but why to skip the PAN information giving, if doing business legally then whats problem in cofirming account with PAN number?

  5. Vinod on March 12th, 2010 at 9:28 am #

    Myself having the same issue. I have PAN number. Paypal not accepting my pan number. I don't know why. Please let me know any one about this issue

  6. Tarun on March 14th, 2010 at 11:22 am #

    Even Im facing a similar issue even after entering the correct PAN details paypal quote "Some required information is missing or incomplete. Please correct your entries and try again.

    * PAN Number: You have entered an invalid or incorrect PAN number. Please enter a 10-digit alphanumeric number without spaces, special characters and dashes."

    • Vinod on March 14th, 2010 at 5:03 pm #

      Hi Friends,
      I got one solution to our pan number get updated. Just check your first name and lastname/surname from paypal. Also check first name and lastname/surname from this website https://incometaxindiaefiling.gov.in/portal/knowp… . Pan card may show your first name and last name correctly, But our indian income tax database may vary. So just check your details from given url. If your pan details vary from paypal details then you need to apply re correction of your pan details from your nearest UTI Bank. Re correction will cost 94/rs but they need some fees to help quickly so it may cost around 150/rs.
      Thanks,
      Vinod

      • susmita on March 22nd, 2010 at 2:09 am #

        Thank you!
        I was trying so many times entering my PAN but it always says it's invalid, then I tried what you said, and you're right! My first name and surname are inverted in the Income Tax database.
        At least now I know why it's not accepted by paypal. Will have to correct my details now. Thanks again!

      • SALIH KK on March 23rd, 2010 at 2:25 am #

        YES, SAME HERE, THESE BUGGERS ARE SCREWING OUR ASS

        • sameer chavan on October 5th, 2011 at 2:46 pm #

          I have same problem. The first name, Last name inverted in our Government site. Now changing is pain. We have to mail them lots of proof documents. Is there any easy way to correct that. You said, Axis bank can do this? do i need an account there ?

  7. webbrad on March 15th, 2010 at 8:59 am #

    as if the poor indian freelancers are earning $1,00,000 per month and they are all not paying tax and so RBI , paypal drama goes on.

    guys it will take another 25 years for india to get developed. god save india.

  8. Tina on March 16th, 2010 at 7:19 am #

    this is a very useful information. Thank you so much. I was wondering how to skip the PAN/ Mobile no. window. I do not have a PAN card. Do we require to provide the details if we request a cheque from paypal.

  9. Thilak on March 16th, 2010 at 10:31 pm #

    I'm having a similar issue here. I'm trying to add my PAN card details, but it says "Some required information is missing or incomplete".

    Personal Withdrawals working? Can anybody confirm?

  10. Babaji M P on March 18th, 2010 at 12:21 am #

    Thanks a lot.

    I have been trying to enter PAN which is correct. But paypal didn't accept it and kept on giving me the message:

    "You have entered an invalid or incorrect PAN number. Please enter a 10-digit alphanumeric number without spaces, special characters and dashes."

    Your "work around" worked "straight" :)

  11. govinda on May 9th, 2010 at 2:16 am #

    good.,………..very nice…….

  12. sheik dawood.T on May 25th, 2010 at 7:31 am #

    tell me the solution to create the pay pal account without asking the PAN card details.because am going to do my online business.thatswhy i need pay pal account.pls help me.

  13. yogesh kumar on August 31st, 2010 at 5:49 am #

    i have tan number jdh 00620e of hindustan petrolium corpn ajmer bottling pant and i wanted to know the pan number and also i have tan number brdh00920d of ankleshwar hpcl regional office and i wnated to know the pan number of that also shall i know tell me the system to know

  14. Jp on September 2nd, 2010 at 6:57 am #

    The logo thing really works!

  15. Kawshalya on September 24th, 2010 at 3:48 am #

    just give you all a tip!

    1. when you see the above PAN number verification field, just click on help on the top right.

    2. then click on my account tab.

    3. as you see it will bypass and avoid that PAN verification and take you to the my account…but don’t know how long it’ll last…please let me know the progress.

  16. Ankit on April 19th, 2011 at 1:32 pm #

    If I have not shown a bank account in income tax.Does giving my PAN no. to paypal reduces my security i.e. does it leads to govt of india know about my bank account and resulting in raid for not giving income tax?

  17. Ajay Sharma on September 24th, 2011 at 10:29 am #

    Actually all the time RBI is silent on this and everyone should either send emails and letters to RBI. This will solve the problem. It is wrong of RBI to transfer their authority to a foreign company because even Indian financial institutions and the courts are not given the authority to verify Indians so how can a foreign company gain such authority.

  18. Paypal on October 13th, 2011 at 12:50 pm #

    Yeah ! Badly I need a paypal account but need PAN Card to signup. But earlier, no need of PAN Card.