Groupon India ( Suffers Security Issue, User Account Information Possibly Compromised

Groupon, a leading daily deals store which entered into the Indian markets via acquisition of Kolkata based local deals shop, suffered a “security issue” on their systems. The break-in happened over the weekend and it is highly likely that all usernames and passwords were stolen.

Communicating via an email that was sent to subscribers, Customer Care informed the subscribers about a security incident that happened over the weekend. While the email doesn’t mention what was the exact extent of damage, they do mention that none of financial information – such as Credit/Debit Card numbers or NetBanking details have been compromised. In addition, they also recommend changing of passwords as a precautionary measure.

Below is the full email that was sent to the subscribers:

Hi SoSasta Subscriber,

Over this weekend, we’ve been alerted to a security issue potentially affecting subscribers of Sosasta. We wanted to let you know that the issue has been brought under control and your accounts are secure. However, as a precautionary measure, we recommend that you change your SoSasta password immediately, by visiting the SoSasta website (Sign-In using your existing password, then click on Profile followed by Change Password). If you use the same email/password combination at other websites, we recommend you change those passwords as soon as possible, too.

Please be aware that none of your financial information (Credit Card, Debit Card, NetBanking etc) has been compromised since this information is not stored on SoSasta, as per law.

If you have any concerns or find any unusual changes in your SoSasta account, please contact our Customer Support team as soon as possible at 1800 103 2111 between 9.30 a.m. and 6.30 p.m. IST, Monday to Saturday so that we can review your account.

You should know that we are working aggressively to prevent this from happening again. Sosasta takes security and privacy very seriously — it’s important to us to provide you with a safe shopping experience of the highest quality, and we will do everything possible to keep your trust. Please accept our apology for any inconvenience or concern we’ve caused.

SoSasta Customer Support

If you have a account, we recommend that you change your password immediately. Also, Techie-Buzz also recommends that you make use of password managers such as LastPass – rather than reusing the same password – which can lead to serious consequences.

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