As an IT Manager, I have supported desktop applications in some form or fashion for nearly 13 years. One thing I have learned in all of these years is that people get used to doing tasks a certain way. When software developers make sweeping changes to their applications, it often creates havoc for those who use them – not to mention the fact that it creates quite a bit of trouble for those of us supporting those applications. When Microsoft introduced the Office 2007 and 2010 suites, a lot of things changed for end users. I am a big fan of the new Office. However, I believe that there were changes made to Office 2010 that confused a lot of loyal users.
Today, I encountered a scenario where a very frustrated user was trying to find the “Select All” option in Outlook 2010. Unfortunately, when Microsoft introduced the Ribbon toolbar, the common menus like “Edit” went the way of the dinosaur. Of course, some experienced users will say, “just hit ctrl + A”. I am right there with you. However, remember my earlier statement about people doing tasks a certain way? Well, if you’re one of those and you need help getting the “Select All” option back, you’re in luck! There is a way to get to a lot of the old commands that you were used to in Office 2010.
In Office 2010, you will find a Quick Access Toolbar similar to the one pictured below. Click the black downward pointing arrow on the toolbar.
Once you click the arrow, you will see the menu pictured below. Notice that there are several popular commands on the menu. However, “Select All” is not. We need to click “More Commands” on the menu.
A “customize” dialog box appears. Under the heading “Choose commands from:”, you will see a list of commands under the heading “Popular Commands”. Click the arrow to the right and choose “All Commands”. This will show us all of the commands available in Office 2010.
Now we can pick “Select All” from the list and click the “Add” button. This will add that command to the Quick Access Toolbar, which is easily accessible at the top of every Office 2010 window.
There you have it! It is pretty much that simple. I hope that you find this little tip useful.
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