At the EMC Forum 2014 this week, EMC Corporation released the findings of a survey that asked IT decision makers in India for their perspective on IT’s role as an enabler of business change during the shift towards the mega trends of cloud, mobile, social and Big Data.The impact of the mega trends has fundamentally changed the expectations of consumers and end-users who increasingly want to interact online, anytime and from anywhere, making IT more strategically important than ever before.
IT is a Business Enabler
IT has been focused on creating efficiencies and driving down cost. But the EMC Forum Survey reveals that in India, IT is now viewed as a strategic enabler to grow business and better connect with customers.
95% of respondents in India report that their CXOs consider IT as a strategic lever to grow the business, now more than ever before. In the future, I.T. will continue play a key role in growing the business – 85% say that they will become in-house providers of on-demand services.
Taking advantage of the Mega Trends
91% of respondents in India expect next-generation technologies such as mobile, social, cloud and big data to give their organization a competitive advantage. The top three areas where these trends will have an impact are in: improving customer experience, streamlining business functions and improving efficiencies, and management of mission-critical business operations.
Future of IT
As businesses operate increasingly online today, 76% of respondents identified a need for joint public and private cloud services – hybrid cloud – as a means for greater agility and security. However, barriers will need to be overcome to achieve full potential. Only 70% of respondents in India believe their organization has the right level of skills and knowledge to complete business priorities successfully.