Microsoft Answers has got a new look and feel as well as a new name starting today. If you head to answers.microsoft.com, you would notice the clean white design, and a new name – Microsoft Community.

Home-based call support centers are rare, though becoming increasingly more common. How do they work?

Ed Bott of ZDNet managed to spot a revision that Microsoft snuck into its support policy sometime this month that ups the support duration ante for Microsoft’s two latest consumer operating systems — Vista and 7 — to 10 years. He initially noticed it on the Microsoft Japan webpage, but shortly after received confirmation from Microsoft U.S. PR that this revision is in fact valid.