Apps for Outlook.com: Build Extensions for 400 Million Users

mail-apps-for-outlook

Microsoft has announced several developer opportunities to extend Office 365, specifically around Outlook encompassing mail, contacts and calendar. All those initiatives focus around the business side of Microsoft’s email, contacts and calendaring, until now.

On October 30, Microsoft announced a similar initiative to have developers build apps to extend the consumer side of their email, contacts and calendaring called Apps for Outlook.com. This initiative will let developers build extensions that target a potential user base of 400 million.

In a sign of Microsoft “merging” the back-end technologies across business and consumer product lines, they also said that even though this functionality will be available only in Spring 2015, developers can start now by building apps against Outlook Web App. In other words, apps built for Outlook Web App today will work seamlessly with Outlook.com too. This is good news for developers, obviously, because now developers building productivity apps don’t have to worry about enterprise vs consumer our Outlook vs Hotmail/Outlook.com.

The APIs for Office 365 are already available, and these apps will use HTML and JavaScript so as consumers, the Apps for Outlook.com will work in any modern browser without the need for plugins. Some documentation for building such apps can be obtained at this MSDN site.

Per Microsoft:

Whenever a customer reads or composes an email or calendar event, your app could be there, helping them get the job done. If you have a great idea for how our customers should interact with their email or calendar, now is the time to make it happen. Not only are these apps simple to build–they use open web technologies such as HTML and Javascript–but you can start building them today.  To learn how to get started, check out Mail apps for Outlook on MSDN and the Office Dev Center.

It should be noted, Google has already built APIs to enable developers build apps against Google Apps which include GMail, Google Contacts and Google Calendar. These APIs also allow access to several other entities in Google Apps.

An example of an Outlook map running Bing Maps contextually:

Office 365 Customers Can Start Using the New Outlook for Mac

outlook-for-mac

If you are an Office 365 customer, there are a lot of benefits you already can avail of, like unlimited storage, always up-to-date desktop software, centralized management of licenses, etc. Now, per the blog post on Office Blogs on October 31, if you are using Mac OS, you can get the new Outlook app for Mac.

It is a surprising release because everyone expected Outlook to be part of the Office suite, and the rumored dates for the new Office for Mac were pointing towards a beta in November with a release in the first half of 2015. It is also a surprise that Outlook was released by itself, perhaps because it was probably the one app with the most complaints about, in Office for Mac 2011.

As for the rest of the suite, Microsoft said that the public preview of Excel for Mac, Word for Mac, PowerPoint for Mac, and curiously, OneNote for Mac will be made available as a public preview in the first half of 2015 and a final release in the second half of 2015. What’s curious about OneNote is that there is already an app in the Mac App Store called OneNote so I am not sure how they are going to distinguish between that app and the potentially “full” OneNote for Mac. This mirrors what Microsoft has on the Windows side, with a “desktop” OneNote and a Universal OneNote app which is available in the Windows Store.

To get the new Outlook:

  • Office 365 Commercial customers can get the new Outlook for Mac by accessing their Office 365 Portal, (Gear icon > Office 365 Settings > Software > Outlook for Mac icon) or visiting the Software page.
  • Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page.

Finally we see the benefits of being an Office 365 customer, specifically regarding access to the latest software. Until now, Office 365 has not delivered any desktop software updates which perpetual license holders have not got. Now, a perpetual licensee of Office for Mac will be one version behind, at least for a year.

Attach and Share Files in Outlook Directly From OneDrive (Business and Consumer)

In two separate posts on the Office Blogs on October 8, Microsoft announced ways to easily share files in Outlook Web App and Outlook.com directly from OneDrive for Business and OneDrive respectively.

Advantages of sharing links vs attaching files

The advantages of attaching links as opposed to actually sending the files are:

  • Large files don’t have to move in email necessarily, thereby reducing the chances of emails bouncing off email servers which don’t accept attachments above a certain size.
  • If this is a file which can be edited online (for example, Office apps like Word, Excel, PowerPoint which can be co-edited in Office Online), it does not have multiple versions floating across multiple people’s emails.
  • Permissions can be revoked at any time by the person sharing the file. This way, if a project is done and one does not want the rest of the team to have access to that file anymore, they can go to OneDrive for Business or OneDrive and remove that person’s email address from the list.

How it works: Outlook Web App

The way it works on Outlook Web App is as follows: start an email as always, and under the file attachment area, use the “attachments or OneDrive files” option. After a file is selected from OneDrive for Business, it creates a link to the file in the email as well as applies the appropriate permissions to everyone in the To and CC list. By default, everyone on To and CC get permissions to edit the file, but each file’s access can be edited after attaching, so certain people can be limited to read-only vs edit.

Insert attachments from OneDrive
Insert attachments from OneDrive

 

Insert files from OneDrive for Business
Insert files from OneDrive for Business

 

Attachment from OneDrive or local PC choice
Attachment from OneDrive or local PC choice

 

If one chooses a file on the local PC instead of from OneDrive for Business, the file is first uploaded to OneDrive for Business and then a link is generated to the file as above.

 

Outlook Web App attachment from OneDrive
Outlook Web App attachment from OneDrive
Outlook Web App attachment permission edit
Outlook Web App attachment permission edit
OneDrive attachment manage permissions
OneDrive attachment manage permissions

 

In addition, this functionality is also available on the OWA apps on iPhone, iPad and Android.

 

Outlook Web App for iPad
Outlook Web App for iPad
Outlook Web App for iPhone
Outlook Web App for iPhone

 

Co-authoring

Another feature to note here is that when someone gets an attachment in this way, and they open the file, it opens the file in co-author mode. This way, multiple people can edit the documents at the same time, keeping a single version of the file.

 

Outlook Web App attachment editing
Outlook Web App attachment editing
Outlook Web App co-authoring
Outlook Web App co-authoring
Outlook Web App Side-by-Side view
Outlook Web App Side-by-Side view

 

How it works: Outlook.com

Much like how it works with Outlook Web App, when you insert an attachment from OneDrive in the Outlook.com web app, it will send the file as a link. In both Outlook Web App and Outlook.com, the recipients will see the attachments almost the same as how they see normal attachments. The recipients will see a cloud icon on the icon of the attachment, and text which says that the file is on OneDrive.

 

OneDrive attached file in other email clients
OneDrive attached file in other email clients
OneDrive attached file in Outlook Web App
OneDrive attached file in Outlook Web App


This is a neat idea and I do hope we move away from email attachment overload, it’s just that we are so used to physical attachments, it is going to be a hard change to see through. However, with more and more cloud storage being offered by the key players in the platforms space (Google, Apple and Microsoft), I do see a future where many of us will make cloud storage our primary document repository. If that happens, I am hoping the email attachment culture will reduce and we move to link-sharing.

How do you send large attachments? Let us know in the comments below!

Keep your inbox in shape with nifty new features and Advanced Rules in Outlook.com

Microsoft has announced Advanced Rules and few other features for Outlook.com to help keep your inbox in shape and make it easier to see the email that matters to you.

Outlook.com already has a number of features like Sweep for email management, and the new features rolling out today do the heavy lifting and help you save time. These improvements will be rolling out within the coming weeks, so if you don’t see them right away, check back again soon.

Advanced Rules

With Advanced Rules, you have more control over how your emails are sorted, filed, or bumped to the top of your inbox. You can create multi-condition and multi-action rules and set your inbox to organize itself automatically. Advanced rules allow you to combine your existing rules together and customize them to suit you.

1

Here’s an example of an Advanced Rule – If an unread email is older than 3 days and is from one of your contacts, mark it as important and flag it. This rule brings any emails you might have missed, from real people you know, to the top of your inbox.

Undo

2

Occasionally, you’ll drop an email into the wrong folder or hit Delete by accident. Now it’s easier to undo mistakes in range of commands – delete, categorize, flag, mark as junk, or move – for one email or a whole group.

In-line reply

3

Outlook.com customers use the Reply button almost 8 million times a day. With in-line reply, you can directly respond to an email thread without launching a new view. In-line reply can help you save time, and track your conversations more easily.

More personal messaging

5

Outlook.com allows you to find recent conversations and other contacts you can chat with in the bottom left of your inbox. One click will launch you straight into a conversation with them. You can now browse your People by filtering what service they’re using (Skype, Facebook etc.). You can even see who’s currently available–icons will now appear alongside names, so you know who’s able to Video, Call or just chat.

Use Android? Get the Latest Outlook.com App Update

Android users rejoice, especially if you also use Outlook.com. Microsoft announced on April 16 via their Outlook Blog that they have updated their Android app for Outlook.com. The update is not an incremental update by any stretch of imagination. It is a complete overhaul, and it looks beautiful.

Outlook.com Android app
Outlook.com Android app

 

As you can see above, the first thing that you notice is the overhaul of the user interface. The look is now distinctively “Metro”, looking very much like the Windows Phone and Windows 8 mail apps as also Outlook.com on the web.

Besides the visual changes, some new features were also added to the app. Conversation view for messages is now introduced in the app. In addition, there is also a “mark as junk” label which, I am surprised was left out all this time. Finally, the app now allows for viewing messages by read/unread status and provides the ability to view only flagged messages.

Outlook.com Android app contetxtual menu
Outlook.com Android app contetxtual menu

 

It is worth noting that despite Android “supporting” Exchange ActiveSync (EAS) protocol, Microsoft were forced to build their own app for Outlook.com because, as per Microsoft, different versions of Android have different implementations of EAS. In order to provide a consistent experience across devices, it was felt necessary to build a separate app. This seems to fall in line with how Android works, given that their email client is not stellar, and how Google itself has chosen to build a GMail app for its own service.

If you use Hotmail/Outlook.com and have an Android device, this is a must-have. Download it here.

 

Images from the Office Blogs.

Outlook.com is out of Preview, Said to Have 60 Million Users

In a blog post (and in interviews), Microsoft announced on February 18th that their new webmail service Outlook.com is coming out of preview. Microsoft claims Outlook.com has 60 million users, which makes it the fastest growing service.

In an interview with The Verge, Dharmesh Mehta, Senior Director of Outlook.com said that about a third of Outlook.com users came from GMail. While this number does not include true switchers, it does show that the service did pique the interest of many GMail users. The real success of the service will be determined by how it is able to retain those users who came from GMail, as well as of course attracting users from other services.

Another point made by Mehta was that all the time while Outlook.com was in preview, they were focused on scaling and tuning the performance so that they can handle the loads which would inevitably come when they start migrating existing Hotmail users over to the new service. This is going to start from the 19th and after sending emails and alerting the users, at some point the migration will happen automatically. Microsoft expects this process to complete by the end of summer.

Now that they are out of preview, Mehta said that they will focus on enhancing the features of the service. I look forward to some of the missing pieces in the service like:

  • Calendar: The beautiful interface (inspired by Metro design principles, and made for touch-friendly devices) extends from email, to contacts (People) to SkyDrive. The one service which has not seen the new coat of paint is Calendar and boy does it stick out like a sore thumb. The calendar needs to be updated quickly.
  • 2-factor authentication: When Outlook.com launched in preview mode, the team did some interviews and even a Reddit Ask Me Anything. When asked about 2-factor authentication like GMail and many other services use, the Outlook team said they don’t have it because most normal users don’t use 2-factor authentication because it makes sign in too complex. Instead, they claimed, they have a one-time password that gets sent via SMS, to use when accessing the service at an unknown PC. I don’t think that is a great substitute for 2-factor authentication. If Microsoft feels it is too complex, they should have an equivalent solution so that hackers cannot easily hack into email accounts.
  • Logged in activity: Continuing with the security trend, GMail also offers a nice snippet of IP addresses which are logged in to the GMail account at any given time, with the feature to remotely log any of those connections out. There is no such feature in Outlook.com. Another very nice feature available in GMail is a notification upon login that there was activity from places like China on the GMail account, potentially signalling an impending hacking attack. These days, it is better to have such measures in place than regret a hacking later, so it would be very nice if Outlook.com can adopt some of these security features in the service.
  • Spam filtering: While Outlook.com’s spam filter is great, I am not a big fan of blocking senders to mark an email as spam. This is especially true when there is a limit on how many senders can be in the blocked sender list. Instead, a message should be marked as spam and the anti-spam engine can then make an intelligent guess about the sender *and* the content of the message for future use. Similarly, moving a message to the Junk folder should trigger the same action as marking a message as Junk does, and that is not happening today.
  • Mobile apps – “Send email as”: What I love about Outlook.com among many other things, is the ability to collect emails from multiple accounts and use it as the only email service. On the web, I am able to decide which of the email addresses I want to use to send messages from, but that is not true with mobile apps. Even on Windows Phone, the email app is unable to send a message from a sender which is different from my Outlook.com/Hotmail account. Hence, when I want to send a message from my GMail address via my phone, I am unable to. I know part of this problem lies with the Windows Phone team, but since Outlook.com and Windows Phone are both from the same “team”, I as a user of both those services should expect things to just work. They don’t.

Let’s see how quickly these (and other) features get included in the service. I am looking forward to the massive marketing campaign for the service that is about the start soon. Unlike the negative Scroogled campaign, this one seems to target all the things that are great about Outlook.com, which is always a nice way to get your message out. See some of the upcoming ads below.

This one talks about Sweep feature:

This one is “Get Going”:

Devices, Services and the Modern Microsoft

In a letter addressed to Microsoft’s shareholders, customers, partners and employees, CEO Steve Ballmer laid out the direction in which Microsoft was about to embark upon, calling it a fundamental shift for the company. The gist of the change is that instead of being a software company, Microsoft was focused on becoming a devices and services company. This is a big shift in strategy and could very well be the defining moment for Microsoft as well as Ballmer.

Services

A lot of pundits have focused too much on the devices part of the strategy, and that is justified, given that traditionally Microsoft has not built hardware except the Xbox and some keyboards, mice and web cameras. The Surface tablet was introduced as “the first in a series of devices” that Microsoft intends to make. That statement, along with the phrase “devices of various form factors” in the letter would imply that Microsoft may in fact make other devices like phones, or smaller tablets in e-reader form factor.

However, I want to focus on the services part of the strategy. Microsoft is essentially saying that all the software it is making, is now going to be delivered as a service. We already see many of the server products being delivered as a service via Office 365, Azure, etc. This is a tremendous achievement because it is almost completely opposite of how Microsoft used to make money – boxed software or licensed software delivered as a product. Now, they have been able to pitch various types of models for the delivery as a service, like pure service-based delivery as Office 365, pure on-premise delivery as in Exchange Server (or any of the other servers) and the hybrid model where some part of the infrastructure stays on-premise and some gets delivered as a service.

It is not just the “business” side of things that have become the focus of services. On the consumer side Microsoft completely revamped their much-underutilized SkyDrive cloud storage service. Not only did they make it easier to use, but they made native apps available on all mobile platforms. See the devices angle that others have not focused much on? You can enjoy the benefits of their service across Windows, Mac, iOS, Android and Windows Phone. Similarly, they launched a brand new, extremely good-looking mail service Outlook.com, which takes the negativity associated with Hotmail brand away from Microsoft. The web app works nicely on all modern browsers, including mobile browsers on iPad and Android tablets. They also made Outlook.com work with Exchange Active Sync (EAS) so all modern smartphones can connect to it with 2-way push on email, contacts and calendars. Another huge service that is coming soon is the Xbox Music and Xbox Video, combined with their cross-platform app Xbox SmartGlass.

The other services piece for Microsoft is Windows Azure, both as a Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS). This area of focus is not brand new, but the pace at which the teams at Microsoft are innovating and competing (on price) shows that they are really serious about these services as well. They are investing a lot of time and money in improving the feature-set and filling the holes that the modern developers (read: not only Windows developers) have reported as crucial for them to adopt Windows as a development platform. Adding support to open source software and frameworks to Azure is a good example of how Microsoft is saying they are a service provider which does not have any favorites when it comes to tools and technologies. The market sure seems to like it because Azure has gained not just a lot of new customers (as Microsoft claims), but they have started reversing the negativity associated with Microsoft when it comes to the open source community.

Massive Change

As you can see, there is a lot of change Microsoft has stepped into, and these things are not going to start showing results immediately. When you are moving an oil tanker like Microsoft, turning it is not quick, nor easy. However, the speed at which Microsoft has pulled off this change, is amazing. They have realized that Windows is not going to have the same clout as it used to have in the 90s. They cannot force themselves onto customers, partners or consumers. Everyone has choices now, and more importantly, as tablet and smartphone sales have proven, people prefer smaller, simpler, mobile devices over larger, more powerful, but more complex devices like laptops. Microsoft knew they had to quickly retool themselves, or face irrelevance.

“PC” Market Or “Computing Devices” Market?

The PC market is now morphing into a more general category of “computing devices” market. Some prefer laptops, some prefer desktops, many prefer tablets, and some are even ok with just their smartphones. In this new world, Windows (which I consider to be 8, RT and Phone combined) would probably end up at no more than 30-40% while iOS and Android take similar shares. With focus on services that work across devices of all form factors, and more importantly, across all OSes, Microsoft is positioned well to take advantage of the new wave of computing.

Devices

Finally, as for the devices part of the strategy, it is important to note that while Microsoft may make their own devices in addition to the Surface tablets, they are definitely not going to become a hardware company. Making hardware at scale is very hard, especially in today’s world of supply chains spanning many companies and geographies, and hardware design needing specialized materials to get the most efficient devices made. I firmly believe Microsoft said devices in the letter to denote the importance of being present on all devices, some of which will showcase their own OS, while some may be running other OSes.

It is a bold strategy. One may argue this is probably the only thing Microsoft could have done to keep their enterprise customers happy while moving forward into the new computing era along with the consumers who have started embracing competing platforms in large numbers. By defining themselves as a company that provides services across all types of devices, Microsoft is ensuring they are built to avoid the irrelevance they would be relegated to if they stayed stuck to the old process of providing incremental updates to all their products.

Looking forward to seeing what happens this holiday season, and more importantly, how Microsoft reinvents itself as it starts providing updates to its entire line of services in the next year.

Modern SkyDrive Available, Complements Modern Outlook, and it’s Awesome

The SkyDrive has been very busy lately. The company recently announced new features and unveiled a new logo. Yesterday morning, the SkyDrive team discussed at length changes and improvements coming in the Metro Modern SkyDrive; hours later, it has gone live. The new SkyDrive blurs the line between a Metro Modern Windows 8 app and a Metro Modern UI website. The behavior and functionality available in the Metro Modern SkyDrive is the next step in personal cloud storage. The service is no longer a dump of files from various desktops that syncs and is available on the web but the service is based on file types.

Three major improvements in the Metro Modern SkyDrive:

  • Synced desktop browsing

We first saw synced desktop browsing back in October; during BUILD, Microsoft showed what then seemed like a huge feature for SkyDrive. Last night, it went live for everyone. You can now browse a Windows machine that has SkyDrive installed and synced in your browser. This isn’t a Citrix/Team Viewer like control but the Windows file structure can be browsed as it is on the machine, this means your drives and folders as shown in My Computer on that machine.

Unfortunately, you cannot stream music files from your machine within the browser just yet. And neither do the Office files open in Office Web Apps—they have to be downloaded.

  • Contextual menus & file drag

This is a feature that makes SkyDrive feel more like an app. The menus within SkyDrive will now change based on whether you’re performing a function on a folder or a file.

The Modern SkyDrive will behave much like a desktop app with multi-file selection and drag to arrange. While this doesn’t seem like a big deal when you read but as we are now programmed to drag files around on the desktop, this implementation on the web will only feel natural.

  • The Modern UI

Big tiles for touch and mouse, clean interface designed based on the Metro Modern principles, SkyDrive now feels like an extension of the new Outlook’s web interface. It departs from the Windows XP/Vista/7 interface that SkyDrive sported and shows why the Metro Modern interface is beautiful.

Here’s a video from the SkyDrive team introducing the Modern SkyDrive:

Tips and Tricks: Clear Up the Clutter With Outlook.com

Microsoft has been touting its new take on an old service, Outlook.com. Basically, they are offering a preview of what will eventually take the place of Hotmail.com. Most of the changes so far are cosmetic however, there are a few features worth noting. Today, I want to show you how you can keep your inbox clutter free using some of Outlook.com’s cleanup features.

If you’re like me, you like to subscribe to blogs and newsletters in the hopes that *someday* you’ll get to read all of them. For me, that someday usually never comes. I usually end up with a cluttered mess in my inbox. Outlook.com has a really simple way to help you manage the newsletters. In the screenshot below, you can see where I’ve highlighted a couple of options that Outlook.com adds to your messages. Outlook.com can help you unsubscribe to unwanted mailings or it can schedule an automatic cleanup.

Cleanup Options

If you click on “unsubscribe” you will get something similar to the screenshot pictured below.

Block Message

In this particular instance, Outlook.com doesn’t recognize any unsubscribe information from the sender so it offers to block everything from this sender. Outlook.com will also delete everything from this sender to help you clean up space in your inbox. In my case, this seemed a little extreme so I clicked out of this box and chose the other option which is “schedule automatic cleanup”.

Pictured below, you can see the “Schedule Cleanup” window. You have a few options here. In my case, I really only needed to see the most recent message so I chose to “only keep the latest message from this sender”. Notice though, that you can choose to delete messages that are a certain amount of days old or you can move messages that are a certain amount of days old into a folder. Be careful with the last box on the bottom. It says “Do this for everything in the Newsletters category”. This means any message that Outlook.com recognizes as a newsletter, it will perform this same action from here on out. Use this with caution.

Schedule Automatic Cleanup

I hope this tip will help you keep your inbox clutter free and help you focus on the messages that are the most important to you. Keep coming back as we will certainly be doing more tips as Outlook.com rolls out new features.

Outlook.com Review: Features in Outlook Mail

Are you a Hotmail user? If so, you are so 1996! At least, that is what Microsoft would like you to think. Today, on the Outlook blog, Microsoft announced a modern approach to email called Outlook.com – “modern email designed for the next billion mailboxes”. Below is an introductory video that gives you a brief overview of the new concepts they incorporated in the new Outlook.com.

[Video Link]

 

All of this is pomp and circumstance of course, to get everyone excited about the fall line of Windows 8 related products. Microsoft figures a lot of people are used to using Outlook already and quite frankly, I agree. Now you have the ability to leverage an Outlook type client on the web. If you go to Outlook.com, you can login with your current Hotmail credentials or create a brand new Outlook.com address if you like.  See “How to Get Your Own Outlook.com Email Address” article for more details. Once you get logged in, you will notice the screen is a little different than the typical Hotmail setup. If you look at the picture below, you can see the inbox is very much dressed up like the up and coming Windows 8 Metro UI. The colors are vivid and the screen is really clean.

Outlook.Com

One nifty feature I like is the Quick Views. It is located in the bottom left corner of your Inbox. See the picture below for an example.

Quick View

If you click on the “Documents” quick view, then all of the emails in your mailbox that have documents attached will be filtered out so you can see them. They even thought of “Shipping Dates”. I thought that was pretty cool. You can even create your own custom views.

At the top of the Outlook.com window is an Outlook icon that has a downward pointing arrow to the right of it. This serves up a menu, pictured below, if you click it. Notice how much it looks like the Windows 8 icons you have been seeing in the Windows 8 developer preview and the Office 2013 Consumer preview.

menu

Basically, you are served up with 4 options. You can view your mail by clicking the “Mail’ icon. If you click the “People” icon, you get a list of your contacts. One big thing that they are pushing is how easily you can integrate Facebook with Outlook.com. If you click the “Calendar” icon, you will get the typical Outlook calendar. Lastly, clicking the SkyDrive icon takes you to your cloud based storage folder that you get by default for signing up with Outlook.com.

Below, you can see the “People” section of Outlook.com. This is basically your contacts folder, but it is extremely connected. Notice below that you can import contacts from Facebook, Google, LinkedIn, Twitter, and more. Outlook.com has absolutely embraced social media.

People Tab

The calendar is very much like what you’re used to with the desktop version of Outlook. You will see in the picture below, that you manage several views, such as day, month, and year. You can also see a nice “to-do list”. However, did you notice that the calendar says “Hotmail” and “Windows Live” at the top? Looks like there are still a few bugs to work out.

Calendar

Below, you can see the Skydrive which is basically online storage. Highlighted in red, you can see that you are able to use online versions of Microsoft Office to create and edit documents right there in your Skydrive. By default you get 7GB of online storage for free.

Skydrive

Microsoft also produced a real quick walk-through video if you would like to take a couple of minutes to watch. It is quick, but really shows the new features well.

[Video Link]

I think that Microsoft is swinging for the fences with this new line of products. Honestly, I believe that they know this is possibly a do or die situation, as they can’t help but notice that they have lost a lot of market share to Google and Apple. My hope is that they will be able to come into the market with rightly designed products with the right price. If they don’t, I am not so sure they will be a significant contender 10 years from now. However, I am very encouraged by the thought and consideration that they are putting into some of these new roll outs. I guess time will tell.