Most of us have faced problems while calling the customer care service of the respective operator. We had to wait for around 10-20 minutes before our calls were answered by the customer care executive. To solve this problem, Loop Mobile recently announced a unique Zero Wait Customer Service.
The new Zero Wait Customer Service by Loop Mobile promises that, all calls made to the customer care executive on IVR will be answered in less than 10 seconds and any service activation request would be done in 15 minutes flat. In case of any deviation, Loop Mobile subscribers would be entitled to get a money back offer or free Cafe Coffee Day voucher. Loop Mobile believes that, the Zero Wait Customer Service will redefine the mobile experience for all its 3 million subscribers in Mumbai.
Apart from that, Loop Mobile also launched its first and largest experience store in Mumbai at Inorbit Mall, Vashi. The Loop Mobile Gallery at Inorbit Mall is a first of its kind, on-ground mobile service store with latest state of the art features and unique services.
To celebrate the festive season, Mumbai’s leading GSM service provider, Loop Mobile recently unveiled a host of innovative products and services for its subscribers in Mumbai Circle. Loop Mobile launched an unique tariff pack called “No Badalta Discount” which offers its subscribers to recieve flat 40% discount during specific hours of the day.
Loop Mobile has been a preferred mobile operator in Mumbai over last 15 years having touched lives of customers with innovative services engaging and exciting them during this journey. Diwali is celebrated and revered by Mumbaikars. We are committed to Mumbai and these offers are our way of spreading the festive cheer,” said Surya Mahadevan, Chief Operating Officer, Loop Mobile.
No Badalta Discount tariff pack offers a Smart Hour Pack which gives you a flat 40% on all local calls in Mumbai circle. The special tariff voucher is priced between Rs.21 to Rs.24 and it comes with a validity of 30 days. Subscribers can also avail multiple packs at one go. This offer is available only to pre-paid users in Mumbai circle.
This festive season, Loop Mobile also allows you to send MMS to your near and dear ones at just Rs.1/MMS without any activation fees. The Loop Mobile’s 1 MMS plan is available for all postpaid and pre-paid customers. This plan is valid only from November to November 7. In addition, postpaid customers can enjoy unlimited MMS service at just Rs.50 with a validity of 30 days.
Loop Mobile has tied up with Cinemax and Sterling Cinemas under’ Magic of Movies every Friday’ initiative. The initiative will allow the Mumbai-based operator’s subscribers to avail one free movie ticket on the purchase of one movie ticket on Fridays. This offer will be available for any movie and any show timing on Fridays. So go and catch up with first day first show’ of your most awaited movie for free.
To benefit from this offer for the current week’s Friday a subscriber will need to simply follow the few steps given below:
- Just call or Send SMS < Fri > to 56789 (Sat Fri)
- An SMS in reply will give you the Mcoupon’
- On Friday: Present this message with the Mcoupon’ to the company representative at the Loop Mobile counter stationed at Cinemax or Sterling
- The company representative will then give a bar-coded print of the Mcoupon
- Redeem the print copy of the bar-coded Mcoupon at the ticket counter for the ticket.
- The other half of the Mcoupon (i.e. Food coupon) needs to be redeemed at the cafeteria to avail the food combo pack of a Pop Corn + Coke’ at just Rs 50.