HTC Says That Droid Eris Signal Reception Related Complaints Are Minuscule

A lot has already been said about Apple’s misguided attempts at proving that the iPhone 4’s death grip problem is a non-issue. Their iPhone 4 press conference was a joke. Their attitude towards consumers was nothing but downright condescending. And finally, their ploy of diverting attention by bringing in products offered by competitors like RIM, Samsung and HTC was ludicrous.

Yesterday, both RIM and Nokia slammed Apple for not owning up to its mistakes. HTC, whose Droid Eris was also mentioned by Apple, is yet to issue an official statement. But, that doesn’t mean that they intend on keeping mum.


According to Apple’s tests, HTC Droid Eris lost as many as 4 bars, when held in a particular fashion. However, Eric Lin, HTC’s global PR and online community manager, has revealed to PocketLint that they have received very few reception related complaints. The approximate percentage of Eris owners who have formally complained regarding antenna problems is 0.016%. Apple has on the other hand admitted receiving complaints from 0.55% of users for this non-issue.

RIM and Nokia Slam Apple for Poor Design Choices

Yesterday, Apple tried to do what it does best – brainwash its customers. A defensive Steve Jobs pulled up statistics after statistics in an attempt to prove that the iPhone 4 antenna problems were a non-issue. He even went on to compare the high and mighty iPhone with mortal competitors from RIM and HTC. Obviously, other manufacturers aren’t pleased that Apple is dragging them into the controversy.


RIM and Nokia have formally issued statements slamming Apple for poor design choices. The essence of both the statements is same – while signal attenuation is a fact of life, most phones are carefully designed to ensure that normal usage won’t lead to dropped calls. Apple messed up by choosing aesthetics over usability.

RIM’s Statement

Apple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage. One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple.

Nokia’s Statement

Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.

Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.

In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That’s why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.

How To Get Free iPhone 4 Bumper Cases From Apple

Earlier today, Steve Jobs announced at the iPhone 4 conference that all users will be getting a free bumper case from Apple to get rid of the Antenna "Death Grip" issues. In addition to that, users can also return then iPhone 4 and get a full refund.

iPhone 4 Free Bumper Cases

If you missed the conference or did not see the Steve Jobs iPhone 4 conference video yet, here is something you have to know. Apple has promised that you can choose from one of the cases and Apple will send it to you. Since there is a shortage of bumpers with Apple, they will also provide users with third party options.

This offer is eligible for people who have already bought the iPhone 4 and who may purchase it before September 30th. In order to get your free bumper case, you will have to visit Apple’s website and select from available options. Though it is not very certain, the free bumper cases may also be available at Apple stores and AT&T stores across the nation.

However, the free bumper cases will not be available until late next week, so don’t expect to be able to do anything till then. We will try and post information as soon as the bumper cases are available online, so stay tuned.

San Mateo D.A Returns Items Seized From Gizmodo Editor

Apple The EFF is reporting that the San Mateo police will return all items seized from the house of Gizmodo Editor, Jason Chen. The San Mateo police raided Jason Chen’s house after Apple filed an official complaint regarding the theft of an iPhone 4 unit, which was purchased by Gizmodo.

While this is most likely an entirely unrelated event, the timing certainly suites Apple quite well. Over the past few weeks, Apple has receiving a lot of heat from the blogosphere as well as the mainstream press for iPhone 4 hardware and software issues. Any amount of positive publicity will be certainly be welcomed by Apple.

Nevertheless, the withdrawal of the warrant doesn’t necessarily mean the end of the matter. The case is still open and the police can still move forward with it.

Apple Offering Full Refunds for iPhone 4

Earlier today, Steve Jobs addressed a iPhone 4 press conference in relation to the Antenna issues plaguing the since it launch. The iPhone 4 conference began on a lighter note with Steve Jobs playing the iPhone Antenna song to the invitees. (Read: Steve Jobs iPhone 4 Conference Details Roundup)

Steve Jobs iPhone

To address the issue Steve Jobs demoed several mobile phones dropping connections and later on offered FREE bumpers for iPhone 4 users to pacify users.

In addition to the free iPhone bumpers, Steve Jobs also said that if you are unhappy with the 4, you can return the undamaged device for a full refund. Steve Jobs quoted: "And, if you’re still not happy even after getting a case, you can bring your iPhone 4 back undamaged for a full refund. We are going to take care of everyone. We want every user to be happy — and if we can’t make them happy, we’ll give them a full refund."

So if you are unhappy with your iPhone 4 even after you get the free iPhone bumper, head over to your local AT&T or Apple store to return the device and get a full refund back.

Apple Will Offer Free Bumper Cases to iPhone 4 Owners

As predicted by many pundits, Apple has announced that it will provide free bumper cases to iPhone 4 owners. This offer will be applicable to all iPhone 4 handsets purchased through September 30. In order to satisfy demand, Apple will also offer consumers the option of choosing a third-party iPhone 4 case. Anyone who has already purchased a bumper case is eligible for complete refund.

The iPhone 4 death-grip controversy is a rare instance where Apple has been caught completely off guard. It’s even rare to see Steve Jobs being forced to defend an Apple product in front of journalists. Yet, that is what he did today.


“You know, we’re not perfect. And phones aren’t perfect either. But we want to make all of our users happy. And if you don’t know that about Apple, you don’t know Apple”, is not the kind of statement you would normally associate with Jobs. Also, by giving away a free bumper, Apple is virtually admitting that the death grip is an hardware issue, which can’t be fixed through software updates.

Jobs also promised to fix the other significant issue with the iPhone 4 – the proximity sensor, through a software update.

Apple is obviously hoping that the freebie will diffuse the negative publicity surrounding the iPhone 4 death-grip. In many ways, it was the only realistic option available to Apple. On one hand, the controversy threatened to snowball into a massive backlash, if left unattended. On the other hand, a full recall would have been immensely costly for Apple.

If you are an iPhone 4 owner, don’t forget to let us know what you feel about Apple’s offer? Are you satisfied, or does being forced to use a case bother you?

Image Courtesy: Engadget

iPhone 4 Press Conference Live Updates, Audio and Feed

Watch iPhone 4 Press Conference in California online. Live Audio updates for iPhone 4 conference. iPhone 4 Conference July 16, 2010 live updates and feeds.

Apple is holding a Press Conference about the presumably to address concerns about the signal "Death Grip" issues, plaguing them since the 4 launched last month. Apple has sold over 3 million units since launch, and many if not all of them have an issue where the signal bar drops if you hold the phone in a certain way.

A bumper cases is said to resolve the issue, but is not clear whether Apple might be forced to recall the iPhone 4 units or provide free bumper cases to everyone. Also, it is not clear at this time whether Steve Jobs himself will be talking at the conference or not.


Apple has been dodging the iPhone 4 reception issues by asking users to hold the iPhone 4 differently and also addressing the public through an open letter about the reception issues. However, a recent Consumer Reports article which asked users to avoid the iPhone 4 has not yet gotten any response from Apple.

Many users thought that a software update may resolve the issues, however, which was made available earlier does not solve reception issues with the iPhone 4, however, iOS 4.0.1 does solve the signal bar issue to a certain extent. It will be interesting to see what Apple and Steve Jobs have to say at the conference.

Apple usually does not allow live streaming of the conference, but there are several other ways in which you can stay on top of the Apple iPhone 4 press conference on Friday, July 16, 2010 to be held in California.

Lucky folks from Engadget get to attend the conference live, which you can follow at Engadget Live. Mac Rumors may also cover the press conference live and you can view the updates at In addition to that our favorite site GDGT may also cover the event which you can view updates for at All Things D a popular site will also cover the conference live, which you can follow by visiting this link.

Audio streams for the iPhone 4 press conference will be available at, you can also follow the updates on by following @macrumorslive.

More options to get updates on the Apple iPhone 4 press conference will be added once they become available, we will also try to add some video streams if they are available later on.

Firefox Home Approved For iPhone

Here is some good news for Firefox users, Apple has approved the Firefox Home app for the and . Firefox Home is an app which will sync your browsing session on your desktop and the iPhone.

Firefox home is a browsing session syncing application for the iPhone OS. This app is based on Firefox Sync and allows access to the last browsing history, bookmarks and the set of tabs. This serves as an excellent session manager for web browsing and the fact that it is available anywhere makes you feel at home, so the name.

Firefox Home was submitted to the App store at the beginning of this month and was approved within 15 days, which shows that Apple is now opening up to Mozilla after they earlier allowed the Opera app on the app store. However, Mozilla is not planning to create the Firefox browser for the iPhone.


Firefox Home will sync your Firefox history, bookmarks and open tabs, just as you had left them on your desktop computer. Unlike Firefox which is built on Gecko, Firefox Home is built on Webkit which might have worked out in favor of Mozilla. You can download the Firefox Home app for free for the iPhone or iPod Touch from here. More info at the Official Mozilla blog.

Jailbreak iOS 4.0.1 iPhone 3G 4.0.1 & iPod Touch 2G 4.0.1 Using redsn0w 0.9.5

If you have updated to iOS 4.0.1 you can jailbreak iPhone 3G and 2G (non-MC model) using redsn0w 0.9.5 beta 5. The iOS 4.0.1 jailbreak won’t work for , 3GS or iPod Touch yet.

Redsn0w 0.9.5 Beta 5

Here is some good news from the Dev Team, in addition to jailbreaking iOS 4.1 for iPhone 3G and iPod Touch 2G (non-MC model) redsn0w can also jailbreak iOS 4.0.1 on iPhone 3G and iPod Touch 2G.  Users who have upgraded to the latest iOS 4.0.1 can jailbreak their devices using redsn0w 0.9.5 beta 5. The process to jailbreak will remain the same, however, users will have to point redsn0w to use the 4.0 IPSW (the public one, not the developer GM one) instead of iOS 4.0.1 IPSW.

This couldn’t get any more simpler for iPhone 3G and iPod Touch 2G users. We are expecting an iOS 4.1 jailbreak for iPhone 4, iPhone 3GS and iPod Touch 3G soon too. Also don’t forget to Save your SHSH Blobs to jailbreak iOS 4.1 in future, you can learn how to save iOS 4 SHSH blobs.

We will update you when a new jailbreak becomes available for iPhone 3GS, iPhone 4 and iPod Touch 3G, till the subscribe to our Mobile News section to get regular updates on iPhone jailbreaks and unlocks. You will find the latest details about redsn0w 0.9.5 beta 5 and downloads for redsn0w 0.9.5 beta here.

iOS 4.0.1 Released Fixes Signal Indicator

Apple has released a new update to with a minor revision of iOS 4.0.1, the new update for the 3GS, iPhone 3G, and tweaks the signal indicator which displays the signal strength.

iPhone Antenna Issues

The iOS 4.0.1 update is not the same as the beta released yesterday and does not improve the signal strength but only changes the way the signal bars are displayed. According to Apple, the algorithm they had earlier displayed additional bars which is why people had seen the drop in signal bars.

However, this just looks like a cover-up and may just resolve the display issue and not the actual call dropping aka Death Grip issue which has been plaguing a lot of users. To upgrade to iOS 4.0.1, plug in your phone or iPod touch to your PC and click on the "Check for Updates" button in iTunes. Did you update to iOS 4.0.1 and see the call drop issue vanishing or did it just fix the display?

Note: If you have jailbroken your iPhone on , do not update to iOS 4.0.1 yet as it will render the iOS 4 jailbreak useless, also there is really no reason to update to iOS 4.0.1 as it just fixes the signal bar rendering and nothing else.