Remote desktop utilities are indispensable, if you often find yourself in a situation where you need immediate control of a remote computer. Maybe your mom is just beginning to learn how Windows 8 works and you don’t want to attend half a dozen phone calls in office, just to answer really basic questions. Or if your business client is not as tech savvy as you are, save yourself from the frustration of writing emailable tech support and do the stuff right from your own computer.
For a remote desktop connection to work, you need two things. An Always ONInternet connection and a remote desktop utility which will connect your computer with a remote computer via an authorization access code. There are quite a good number of remote desktop applications for Windows, Linux and MAC but most of them have the disadvantage of not supporting all platforms and operating systems. You want a single application which can provide remote support on any operating system – be that Linux, MAC or a primitive Windows computer. At the same time, you don’t want the app to be messy and bundled with tons of settings and useless features. That’s because the person on the other side is most likely to be clueless about these options and he will ring you back to know Where should I click?
The Chrome remote desktop extension by Google changes all this.
Chrome remote desktop allows users to get access to another computer or share their own computer with anyone else, using a secured one time authentication code. You can use the extension to provide tech support to anyone who is using Google Chrome or a Chromebook, and has the extension installed.
Here is how to get started with the Chrome remote desktop extension:
1. Install the extension, sign in with your Google account and grant extended access permissions to your computer by hitting the Continuebutton:
2. On the next page, hit Allow access
3. If you want to let your computer act as the host computer, click on Share this computer. This will launch the app in a new browser tab and you will be given a one time access verification code, as shown in the following screenshots:
To let your partner gain access to your computer, pass this one time 12 digit access verification code via email or IM (don’t tweet though). When your partner has access to your Chrome remote access code, he can click on Access a shared computer, enter the code and see your desktop in a new chrome tab on his computer.
As a remote user, you will be able to completely control the entire host computer from your remote desktop, and not just the browser where the remote desktop app is running. You can open up Windows start menu, create new files, browse through Windows explorer, install applications, delete files and folders, access the command prompt and perform any action on the remote computer. It works the same way as other remote desktop utilities work, the difference lies in the fact that this one works directly from your browser and requires one time installation only (if you are using Google Chrome sync that is).
Google says that the goal of this beta release is to demonstrate the core Chrome remote technology and get feedback from users. Additional use cases such as being able to access your own computer from another remote computer are coming soon.