Online Retailer Zappos Breached; Customer Info Accessed

Zappos, an online retailer run by Amazon has suffered a security breach and has confirmed that its customer information was accessed.Zappos

In an email sent to its customers, CEO of Zappos, Tony Hsieh said,

We are writing to let you know that there may have been illegal and unauthorized access to some of your customer account information on, including one or more of the following: your name, e-mail address, billing and shipping addresses, phone number, the last four digits of your credit card number (the standard information you find on receipts), and/or your cryptographically scrambled password (but not your actual password).

Fortunately for its users, Tony has confirmed that the database containing the credit card information and shipping addresses was not breached. A similar kind of breach had occurred at CoveritLive, a few days ago. Like the breach at Zappos, while the hackers could access the username and/or password of CoveritLive users, luckily, they failed to get their hands on the financial data.

As a result of the breach, Zoppos has temporarily blocked international users and has cancelled telephone support. They are urging its users to contact them by email, in case they have any questions.

Zappos is now enforcing a password reset for all of its users. They are also working along with the law enforcement agencies on the investigation of the hacking incident. So if you have an account on Zappos, it is recommended that you change the password as soon as possible. Also, if you have the same password associated with any other online accounts, it would be wise to change that as well.

Published by

Nithin Ramesh

Nithin is a blogger and a Windows security enthusiast. He is currently pursuing Bachelors in Electronics and Communication. Apart from technology his other interests include reading and rock music. His Twitter handle is @nithinr6