Yesterday, we had news that HTC was supposedly going to release an Android 2.1 update for HTC Hero in late April, however, here is some news which will bring cheers to your ears.
According to a HTC forum member, who spoke with a Sprint executive to troubleshoot his HTC Hero which did not have service, the Android 2.1 update may arrive on March 26th, 2010 for Sprint users instead of the late April. The conversation below: (emphasis added)
I just got of the phone with the advanced support at sprint becuase my phone did not have any service since this morning. They tried all the basic trouble shooting and then said that they had seen this issue before but that the new firmware will address this issue they also stated that reactivating the phone is a work around for now. I kept on asking about the firmware release and they finally released a date for the 2.1 firmware. He stated and confirm that this update will come on 03/26/2010.
However, this update is not officially confirmed, and if released will only be available for Sprint users right now, other HTC Hero users might have to wait till April end to receive official OTA updates from HTC directly.
We will keep our eyes open for any official confirmation from Sprint with regards to this. In the meantime you can call the Sprint support and let us know if they do confirm this with you.
Update: Commentator @Nasty confirmed with Sprint that the Android 2.1 update for HTC Hero will be released in late March, which confirms our earlier date March 26th, 2010. Have fun.
Update 2 – March 22nd: We just came across a voice message from a Sprint representative to a customer which confirms the OTA update for HTC Hero and HTC Moment on March 26th, you can read about it here.