Samsung is well known for not pushing out Android updates well in time. By the time any Samsung handset gets an Android update Google probably might have already released next two iterations of the software.
Sprint and Samsung finally released Froyo/Android 2.2 update on Samsung Epic 4G a couple of days ago and it turns out they had to pull it down due to issues faced after the upgrade. People have been complaining about data connectivity issues and some SD card issues while attempting to access photos, videos, etc. on the SD card. Here’s the official statement -:
There have been an increased number of calls into Care regarding issues with the Epic following the upgrade. As a result, the upgrade will not be pushed to more devices until a resolution for these issues is in place. The OTW update on the Samsung website will also be taken down.
Sprint and Samsung are actively working to correct these problems and release the update to all devices.
The issues being reported are related to data connectivity following the upgrade and SD card issues when attempting to access photos, music, etc. If you are experiencing these issues, a hard reset has been reported to resolve the problems. A hard reset will wipe out all the data on your device, so a backup should be done first.
So if you are wondering why hasn’t your Epic 4G received the Froyo update yet count yourself as lucky and not messing up the device. Sprint and Samsung are said to be working together to push a bug free update as soon as possible.