AT&T’s Samsung Captivate Software Update Does Not Fix GPS Issue

Samsung and AT&T have just announced that they will be releasing a software update for the Samsung Captivate. Earlier today, Verizon had also announced a software update for the Samsung Vibrant. AT&T CaptivateBoth the Samsung Vibrant and the Captivate belong to the Galaxy S series of handset from Samsung.

This software update from AT&T is aimed at improving the performance of the device and will also include QuickOffice. The OTA update is 12MB in size.

However, many of the popular tech blogs including Engadget are reporting that this update (JH7) is also aimed at improving the GPS performance of the device.

An update to improve the Samsung Captivate’s GPS performance is now available. Captivate customers will receive a notification on their device that an update is available and will simply need to download the file to update their phone. The updates will be pushed to customers’ devices over the next few weeks.

The update for the Captivate will also improve additional device functions, such as media scanning time, add the full version of Quickoffice and address Microsoft Exchange 2003 policy support.

Surprisingly, I am unable to find the link to the above press release in AT&T’s website. Even Captivate owners on XDA forums are reporting that this update did not fix the GPS issue for them.

AT&T only mentions about this software update at the bottom of this page and it does not mention anything about the GPS performance fix. It looks like someone has spread a rumor about the GPS fix here or maybe someone from Samsung’s PR sent wrong information to these blogs? It might be also possible that AT&T forgot to mention about the GPS fix in their change-log.

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Rajesh Pandey

Rajesh is a 19 year old nerd, currently pursuing B.Com Hons from Bhawanipore college in Kolkata, India. He loves everything tech, especially Android. You can follow him on twitter @ePandu or mail to him at [email protected]

  • zeddock

    I own the Captivate. Have had issues with the GPS.
    I have rooted my phone but only did it to try and relieve the restrictions for what could be installed. (I wanted to install some apps that were not on the Market.)
    I tried several GPS fixes posted around and one of them did help a little.

    I just did the update and can say without hesitation, I sure hope this ISN’T the fix. It doesn’t work…. In fact, it seems to be worse!

    To be fair I will have to put all settings back to original and test but I am skeptical it helped.


    • jgs

      I agree, I also had GPS problems and I feel that not only did this update do nothing to fix the problem, it seems to have actually made it worse. I now cannot find a single satellite, let alone get a lock on one. This has been tested using the GPS Status and GPS Test applications


  • Matt

    Beware! I just installed the update and noticed that this update removed “USB Internet” from the list of options when connecting through USB. Since connecting through my phone was my main internet connection I’m really wishing that I wouldnt have installed this and that ATT would have announced what changes would be made prior to the update.

    This gives me one more reason to hate ATT.

    • John

      Oh those sneeky little bastards – they got me too!!!

  • GFYS

    Its says GPS fix as part of the update on here

    FAIL… Still… love the phone too much to let it bother me… AllShare is an awesome feature on this phone that I cant live without,

  • Joe

    The late September AT&T I897UCJH7 update for my Samsung Galaxy S Captivate did not fix my phone’s GPS problem. The lack of accuracy, and the inability to determine its location, makes the phone’s navigation and mapping functions almost useless.

    I was able to compare satellite reception, locking, and position tracking with a side-by-side test between my Captivate and an HTC Nexus One. The Nexus was able to consistently hold location while driving around town, with an accuracy down to 6 feet. The Captivate would freeze while I was in motion and wonder off when I was stopped. Often it would jump to several blocks away, in a different direction, with computed accuracy of only 64, 32, and in rare instances, 16 feet.

    My recommendation to every prospective buyer is do not purchase the Samsung Captivate or any of its other carrier siblings, unless a real fix is made.

  • The internal memory of the Samsung Captivate phone is 16GB storage, 512 MB RAM and it can be extendable upto 32 GB with the help of microSD card. Wi-Fi connection gives you the facility to access internet at high speed.