On October 13, Joe Belfiore announced on Windows Blogs that since the October 1 availability of Windows 10’s Technical Preview for Enterprises, it has been downloaded by 1 million users.
Given that there are almost 1.5 billion Windows users, it may seem like a very small percentage of the user base. However, this is a very early preview of the software and it required users to go sign up for it and download it. More importantly, per Microsoft, these 1 million users have provided 200,000 pieces of feedback. Here’s Belfiore:
Over 200,000 pieces of user-initiated feedback have been submitted to us via the Windows Feedback app from Windows Insiders like you. (BTW, we have a TLA—“three letter acronym”–for these: “UIFs”.) Matt Goldstein is a Windows Insider and actually developed a script that looks at the top feedback that has been sent in so far – see this article from Paul Thurrott for the rundown. This showcases how helpful it is for you to click the “me too” button when you see someone else’s feedback that you agree with or are experiencing yourself.
In the article referenced below, Thurrott summarized that many of the top requested features are very minor in nature, which shows that despite the label, this operating system is highly usable and mostly reliable. Another data point from Belfiore:
Wondering whether people are running this on actual PCs or just “trying it out” for a few minutes in a VM (Virtual Machine)? Well, only 36% of installations of the Windows 10 Technical Preview are in VMs. The remaining 64% are all on actual PCs. This makes us confident that a lot of the feedback is based on “medium-term” use and not just a few minutes of experimentation. (If you’re running the Windows 10 Technical Preview in a VM that’s cool too.)
Microsoft has always been big on software telemetry which provides them inputs of actual usage which helps them tweak and update their next version of the software to make it better for users. This preview is even more proactive in collecting feedback. There are times when the system prompts the users to provide quick updates on how they completed a recent task. For example, it could be something like “Would you like to provide input about how you discovered the print function?” and if one agrees to provide that input, it opens up the Windows Feedback app which gives users a quick way to provide feedback directly to the Windows teams.
Here’s how you can provide feedback:
Signed up as a Windows Insider? Tell us your Windows 10 likes, dislikes and bugs using the Windows Feedback app built into the Tech Preview software. This is the best way to get us your opinion on Windows 10 Tech Preview builds.
You can ask questions and talk with us and other Windows Insiders through the Windows Technical Preview Program forum. We have people reading the forum all the time and we’re forwarding questions, conclusions, discussions, stats around the team.
If you’re not a Windows Insider, you can still tell us what you’d like to see in Windows. We now have a Windows Suggestion Box on UserVoice which is open to anyone who wants to send us ideas and suggestions for Windows. For example – if you think it would be awesome if Windows natively supported some file format it doesn’t support today, submit it through the Windows Suggestion Box!
Belfiore also hinted that an update is expected soon for the Windows 10 Technical Preview.
Finally, Belfiore introduced Gabriel Aul (Gabe) who is running the Data & Fundamentals team. This is the team which analyzes and synthesizes the feedback they receive from the various sources and then route them to the various teams inside Windows, so that features get added, functionality gets addressed and it all happens quickly so that by the time Windows 10 ships, it will have all major issues addressed. Aul is on twitter at @GabeAul.
I had noted earlier on twitter, that while it is great for Microsoft to collect feedback this way, I wonder how closely will this enthusiast group match the broad spectrum of Windows users. In other words, is it a good idea to shape the Windows features based on early adopter/enthusiast’s inputs?
Be careful what you wish for? Getting proactive input about an OS used by 1.5B people from tens of Ks of “insiders” may skew the features?
— Romit Mehta (@TheRomit) October 1, 2014
Have you downloaded Windows 10 Technical Preview? Are you liking it?