As announced recently, the entertainment and communication apps on Xbox will not need the Xbox LIVE Gold subscription after an update rolls out in June 2014. That’s good news because more customers will be able to enjoy those apps without having to fork out an extra $60 a year.
But what happens if you already paid the Xbox LIVE Gold subscription fees, which are usually paid on an annual basis? Well, per a recent FAQ on Xbox support site, good news awaits. After the June update rolls out, you can contact Xbox support and request a refund.
Will I be able to cancel my Gold membership?
Yes. Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click http://support.xbox.com/contact-us after the system updates become available in June.
So, it is good news for consumers not just that Microsoft is lifting the requirement of Xbox LIVE Gold but also that they taking care of those who bought the subscription prior to this change.
As a reminder, here’s what the new structure will look like:
Are you a casual gamer or a non-gamer like me? Are you planning to cancel your Gold subscription once this feature rolls out? I have a concern that my refund won’t go through because I bought Gold via a prepaid card I bought from Amazon.com. Fingers crossed, though. :-)