Yesterday, users flooded the Nokia and WPCentral forums with reports of an annoying data connectivity bug plaguing the Nokia Lumia 900. Basically, the device would lose 3G/4G connectivity randomly, mostly with no cause. Some users stated that it occurred when they did something which obstructed connectivity — such as enable airplane mode — and were then unable to reconnect to the data network.
On Tuesday, AT&T and Nokia acknowledged the bug, and, much to the relief of users has confirmed that it’s a software issue and nothing hardware-related. That being said, phones with updated software that will hopefully remedy the issue are en route to stores as we speak, and should arrive within a few days. Nokia is offering users affected by the issue the ability to either exchange their device for a newer unit or update your existing device using the Zune client around Monday, April 16th.
On top of this, people who purchase the Lumia 900 from launch day through to midnight on April 21st will be eligible for a $100 credit on their AT&T bill. This was handled beautifully, so props to Nokia and AT&T for that. They are of course lucky that it isn’t some sort of hardware defect that requires new devices; this could have been worse. Let’s just hope that the reports of this issue don’t care prospective consumers away from what otherwise is a pretty awesome phone.