Remember those “Hi Mac, I’m a PC and I’m Cheaperadvertisements by Microsoft? Those ads were pretty consistent with the general perception that Macs are a lot more expensive than Windows PCs. However, a recent survey of enterprise IT managers suggests that the common perception may not be entirely true – at least not for enterprise users.
The survey conducted by the Enterprise Desktop Alliance polled administrators of organizations, which have 50 or more servers or 100 or more Macs. While the upfront cost of Macs may be more, the total cost of ownership (TOC) is significantly less.
A staggering proportion of the respondents believed that the cost of troubleshooting and help desk calls is less in case of Macs. Most system administrators also believed that aspects such as software licensing fees, user training and system configuration cost less in case of Macs.
As always, take the results with a pinch of salt since its very difficult to judge the reliability of surveys like these. EDA president’s statement that , “The members of the Enterprise Desktop Alliance provide products and services that make deployment and management of Macs easier to do”, doesn’t help either.