ConveyThis Helps You Offer Your Customers A Feedback Form in their Language
By on April 27th, 2012

The internet has opened a window for everyone. From buyers to sellers, everybody from all over the world is into it. English is the language it speaks or is best at. However, there is no denying of the fact that any individual is more comfortable with his/her mother tongue. The all-encompassing WWW however faces a great challenge to bridge the language barrier between two users who speaks in two different languages. As the global market is growing more and more dependent on the web this specific problem needs to be addressed.

The feedback form any company uses to improve its services based on user notes is a key area that ConveyThis, a multi-lingual feedback form creator (and also a website translator), wishes to reform. As per the developers’ words,

ConveyThis can be used just for its Feedback Form in one language if wanted, but the real difference is how it helps solve the language gap online. Over 90% of people are more likely to buy products from websites that are localized into their own language. And more than 80% said they wouldn’t even consider a product which didn’t have localized marketing materials.  With more and more users of other languages logging onto the internet, it is becoming more and more necessary to cater to those users, and not just English-speaking ones. Our goal is to provide people with a free, all inclusive solution to localizing their websites for other language viewers.

As inferred, the form is targeted towards businesses who wishes to value feedback from its non-English speaking customers/users. Now the whole discussion boils down to the credibility, efficiency and ease of use offered by the product.

conveythis-sample-form

Sign up for a free account and you are good to go. Create a form and tune it to your preferences. You can show the form in 13 popular languages (Chinese Simplified, Chinese Traditional, Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian and Spanish) depending on the language of majority among your site’s users. You have choice to tie a form to any domain and also let the translated feedbacks be sent to your email. Simple and straight.

ConveyThis comes from Translation Services USA, known for its innovation in translation services and popular services like Ackuna Cloud Translator, Translation Cloud etc. The efficiency commanded by Translation Services USA can hardly be denied once you take a look at the clientele that includes heavyweights like Merrill Lynch, McDonalds, Barclays, Walmart, Disney to name a few. Considering that and the ease at which the feedback form can be created (and embedded) anyone can hardly say no to ConveyThis. True, it’s not one of the feedback forms out there packed with features, but it does what it promises to.

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Author: Soumen Halder Google Profile for Soumen Halder
A web 2.0, startups and photography enthusiast. Lately found on Twitter @hsoumen. A cinephile and a zealous cyberflâneur. He also authors his own blog Ampercent.

Soumen Halder has written and can be contacted at soumen@techie-buzz.com.

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