Vodafone Customer Support on Twitter, Twitter Desktop Application From Vodafone
By on March 29th, 2010

More and more service providers in India are getting serious regarding their carrier business and are attempting to expand through the Internet. The increase of data transfer compared to voice transfer over networks seconds the fact that data transfer is equally important as voice for mobile users.

Bharti Airtel has made a broadband market for itself and now Vodafone plans to harness the power of Twitter to increase its user base further.

Vodafone has seen a huge marketing potential in Twitter apps and wants to promote itself in India and Egypt through Twitter. Taking its first step in this, Vodafone has set up a Twitter account to provide customer support to Vodafone subscribers in India and Egypt over Twitter.

On the other hand, Denmark Vodafone subscribers can now use a Twitter Client named Vodafone Update. This client has a Vodafone look and feel and has a simple UI.

Vodafone has geared up to make a position for itself in the Internet market. Integration with Twitter, Facebook and similar services will help it grow a better relation with customers. The Twitter customer service concept has been there for a long time now. Dell already uses it and it is good to see more companies adopting this method.

For pictures of the Twitter client and more reading on this, visit this post at Shoutmeloud.

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Author: Chinmoy Kanjilal Google Profile for Chinmoy Kanjilal
Chinmoy Kanjilal is a FOSS enthusiast and evangelist. He is passionate about Android. Security exploits turn him on and he loves to tinker with computer networks. He rants occasionally at Techarraz.com. You can connect with him on Twitter @ckandroid.

Chinmoy Kanjilal has written and can be contacted at chinmoy@techie-buzz.com.

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