Google Explains Outage From Earlier Today
Of late I have been seeing a lot of Gmail outages, however since the day that I started using the internet, till today I have never seen Google.com being down, and then everything shattered today, Google.com along with many other Google services was down for many users for more than an hour.
Of course the public outrage aside, some of the Google engineers are going to have a pretty long time and list of reasons to explain to their bosses.
CNET reported that this problem was caused by Google’s network changes, which included a switch from IPv4 to IPv6, IPv6 is the newest internet protocol that will soon replace the IPv4 protocol, because hard to fathom but true, that we are soon running out of IP addresses on the IPv4 protocol, that discussion aside, it seems that the changes from the IPv4 to IPv6 networks caused a unknown bug to appear suddenly and cripple Google’s network.
Google did finally make a official announcement with regards to the problem, however they tried to keep it humorous, the actual cause is still lying deep beneath Googleplex.
Here are some excerpts about what Google had to say about it;
Imagine if you were trying to fly from New York to San Francisco, but your plane was routed through an airport in Asia. And a bunch of other planes were sent that way too, so your flight was backed up and your journey took much longer than expected.
This sums up the humorous part of the problem, now the serious part about what Google had to say about the outage;
An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam. As a result, about 14% of our users experienced slow services or even interruptions. We’ve been working hard to make our services ultrafast and "always on," so it’s especially embarrassing when a glitch like this one happens. We’re very sorry that it happened, and you can be sure that we’ll be working even harder to make sure that a similar problem won’t happen again.
Coming to think of it, we have seen Google apologizing for lot of things now, and its happening frequently and causing lots of problems for their users and to their reputation too.
The once perfect company is starting to show signs of being less focused on what they do, having used Google products for quite sometime now, I can definitely say many people including the Google guys will certainly not be happy if something like this happens again.
What are your thoughts? Were you affected by the outage?





Gautam
May 14th, 2009 at 6:29 pm #
I am not sure what exactly is the problem, but looks like it will be a while before my gTalk comes to life !
None of my contacts are show and even when I try to log into chat via gmail, it’s the same problem .. Anyone else experiencing the same problem ?
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Pallab
May 14th, 2009 at 7:17 pm #
I actually have seen google being down before – though momentarily.
See http://www.pallab.net/2005/11/03/google_is_down/ (a post from 2005).
Also this failure was kind of localised. Most of asia wasnt affected.
Well, I dont really read too much into this. Google does have loads of products and screw ups do happen. Ofcourse when you are google its only natural that they will get a lot of attention.
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Keith Dsouza Reply:
May 14th, 2009 at 7:29 pm
@Pallab thanks for letting me know, I may not be aware of when it happened last time, because surprising no matter what services go down, Google.com has always been up for me.
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Daniel
May 18th, 2009 at 3:16 pm #
I wasn’t personally affected simply because I wasn’t using Google at the time. But I’m as surprised as anyone. But I shouldn’t be, really. As the San Francisco Chronicle put it, “Because of the nature of technology, whether it’s Google’s or someone else’s …You’re going to get bitten by the beast.” (as quoted at newsy.com)
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