Sony’s PlayStation Network (PSN) is down for the fifth straight day, and there is no word on when it will become operational again. Earlier, we reported that PSN and Qriocity were pulled down by Sony due to “external intrusion”. In a sparsely worded update, Sony’s Patrick Seybold wrote, “We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online”.
While Sony didn’t divulge any specifics, it did state that it is working on re-building the system to further strengthen its network infrastructure. The simple fact that Sony chose to suspend its services, instead of restoring the services as it is, and working on beefing up security in the background, suggests that the intrusion was quite severe. The big question is exactly what kind of information, if any, did the hackers manage to get hold of. The PSN is an online multiplayer gaming, and content distribution service that is an integral part of the PlayStation 3 and PlayStation Portable (PSP) experience. Many customers have sensitive information like credit card details. Unconfirmed reports suggest that admin dev accounts were breached. Understandably, Sony is remaining tightlilpped about the nature and the extent of the intrusion. Hopefully, once it manages to get PSN and Qriocity back online, it will share more details. For now, the only thing that we can do is wait.