CRM Tool For Gmail
By on March 4th, 2010

Contact relationship management (CRM) is a very important part of any business. Google does offer it’s own Contact interface for Gmail, but it leaves a lot to be desired.

However, a browser add-on called Rapportive is set to fill in that void of having a full-fledged CRM for Gmail users. Rapportive is somewhat similar to Xobni for Outlook, or you could also say the Social features built into .

Once you install the Rapportive extension, it will gel into the Gmail interface and display extensive information about a contact based on their email address and social networking profile.

Rapportive CRM for Gmail

Rapportive will will look up the sender’s email address and display information about them in the sidebar, including their image, profile and social networking stream. Users will have to provide access to Rapportive through the Google Data API, before they can begin seeing data.

Overall this looks like a pretty decent tool and will definitely add more value to Gmail. Also considering that Google is on a acquisition drive, Rapportive would definitely be a good choice to buy out, as it could give both Gmail and Google Apps a definitive edge over other webmail providers.

Rapportive is currently available for download as a and as a Firefox add-on.

Download Rapportive [via The Next Web]

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Author: Keith Dsouza Google Profile for Keith Dsouza
I am the editor-in-chief and owner of Techie Buzz. I love coding and have contributed to several open source projects in the past. You can know more about me and my projects by visiting my Personal Website. I am also a social networking enthusiast and can be found active on twitter, you can follow Keith on twitter @keithdsouza. You can click on my name to visit my Google+ profile.

Keith Dsouza has written and can be contacted at keith@techie-buzz.com.

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