Tips on contacting Google adsense support

I have been in touch with Google adsense support quite a few times, and at times they have contacted me with regards to my site not adhering to their policies. Overall it has been a great experience so would like to share a few tips to new and old adsense users about it.

1. You do not need to contact adsense support for running your ads on multiple site.

If you are an accepted publisher and run more than one site then you do not need to contact adsense support to add your ad code to another site.

To simplify you can run adsense on multiple site with the same publisher code without getting approval from Google adsense.

2. If you are making any changes to the way you display the ads that is not on the program policies please contact them

What I mean is that when you are trying something new with the way you display your adsense get it approved by the adsense team, mind you I do it every time I play around with ads and it helps a ton because I do not want to be on the blacklist and get banned.

If you are displaying images next to your ads then I recommend you to read these posts. Why to approve your changes with adsense?, well they make policies and ban users so it is better to ask than make money and get banned.

3. Be patient

Adsense is a hugely popular program and almost any and every site you come across has ads from Google, so do not panic if your reply does not come immediately. Adsense team replies within 2-3 days which is normal so do not submit your queries over and over again.

Another question arises what do you do when you receive a email from adsense support read ahead for that now

What to you do when Adsense team contacts you?  

When you get a email from adsense first of all take it seriously because they will never email you because they are your friends they will only email you when your site that is publishing your ads is doing something wrong or for information regarding your account.

First of all check out the problem and try to rectify it Once you rectify it respond to their email and tell them about the problem, be honest all the times even if you have made a mistake.

With adsense I recommend honesty is the best policy.

Here is a example of adsense contacting and me rectifying it

I had recieved such a email when “someone” had registered my site to a portal that was showing users my website to users for 10 seconds. This site was sending me traffic which was bad and I never intended to have (tell me how will a user know about what I write in 10 seconds) and viewing the ads too. Well you may say why fret, well I had the Google ads in the header and was getting around 1000+ traffic weirdly.

To get back to the topic Google adsense contacted me that I am doing something against their policies, yes I agree I was, but I didn’t do much about it because I could not do much about it as I was getting free traffic against my wishes.

But then I rectified the issue and got good with them. Take it seriously when THEY contact you, I am highligting they because whenever you recieve a email from them you have to rectify it or risk your selves banned from adsense.

If you are curious what I did for my problem. I added a simple php code to my site. REMEMBER do not modify your adsense code it is against the policies, I just modified whether adsense code should be displayed or not.


if($_SERVER[‘HTTP_REFERER’] == “thatserver”){
code to show adsense ads
else {
echo “Noooo dough for you”;

This way I made sure that any site I didnt subscribe to didn’t ruin my earnings.

Just be careful with adsense and contact them whenever you are in doubt that’s the best advice I can give.

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Keith Dsouza

I am the editor-in-chief and owner of Techie Buzz. I love coding and have contributed to several open source projects in the past. You can know more about me and my projects by visiting my Personal Website. I am also a social networking enthusiast and can be found active on twitter, you can follow Keith on twitter @keithdsouza. You can click on my name to visit my Google+ profile.